Tech Express™
is here to answer any questions that you might have. This FAQ is here to help explain our services and provide some answers to some common questions. If you still have questions please contact us, we are here to help!

General:

Does it cost anything to book / schedule an appointment?
What is Tech-Express's coverage / service area?
I have a question and would like to talk to someone about it?
What credit cards do you take?
Do you take checks?
How do I cancel an appointment?
What's the minimum charge for a on-site service?
How long does a vehicle inspection take & how much?
Do you guarantee your work?

Autos & Trucks:

Do you service large trucks (dual axel)?
Do you have specials for group services?
Do you service the new Hybrid cars?

Motorcycles:

Do you service both street and dirt bikes?
What if I need a new part, how does that work?
How long does basic servicing a bike take?
Do you work on 3 or 4 wheel off road vehicles (ATC)?

Boats and Watercrafts:

What type of boats do your service (Waterski boat or a commercial fishing boat)?
What if I need a new part, how does that work?
How long does basic servicing a boat/watercraft take?
Do you work on sailboats?
Do you provide cosmetic repairs or any type of fiberglass type work?
Can you work on a boat that is in a slip/harbor or does it need to be out of the water?

 

General:

Does it cost anything to book / schedule an appointment?
a) Yes, Tech Express requires a registration deposit which covers our 2.0hr min service call fee which can be paid by credit card at the time of appointment scheduling. Our registration fee provides our clients and Tech Express’s technicians the ability to have a sophisticated mobile repair unit with ASE certified technician to - schedule, map vehicle location, repair the vehicle and get you back on the road. When your service is complete your invoice/work order receipt is printed on the spot. That's it!

What is Tech-Express's coverage / service area?
a) Tech-Express services the San Francisco Bay Area. Click here for map.

I have a question and would like to talk to someone about it?
a) Feel Free to contact us by email, fax, or phone. See our contact page.

What credit cards do you take?
a) We take the following cards: Visa, Mastercard and American Express.

Do you take checks? YES ..!
a) We can take personal or business checks only after online appointment have been secured, then scheduled service appointment balance can be paid by check.

How do I cancel an appointment?
a) To cancel an appointment go to Tech Express's Appointment Scheduler or your email messgae confirmation, enter your Tech-Express Appointment Confirmation user name and password and cancel appointment.

What's the minimum charge for a on-site service? $195.00
a) Our competitive rates are only $97.50 per hour with a (2) hour minimum service call fee at $195.00 per scheulde appointment. This secures your personal mobile unit that to come wherever your vehicle is - rain or shine.

How long does a vehicle inspection take & how much?
a) Most service calls can be completed within the 2.0 hour minimum. If we need more time or have to return for additional repairs, we prorate the cost to include the 2.0 minimum to save you even more money. We also save you time by picking up the parts, and money by passing on our 10% discount on all parts.

Do you guarantee your work? YES...!
a) Tech Express guarantees all labor for 6 months, and provides manufacturer's warranties on all parts.

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Autos & Trucks:

Do you service large trucks (dual axel)?
a) Yes – Buckets & Dually’s - Tech Express large truck or dully trucks have different labor rates. Please call for more information.

Do you have specials for group services?
a) Yes – GET 10-15% off your parts: If you are a members of AAA, California Teachers Union or Student with valid student ID at time of services.

Do you service the new Hybrid cars? YES...! and we can replace your batteries after warrenty.
a) Yes! Toyota, Honda, and more.

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Motorcycles:

Do you service both street and dirt bikes?
a) Yes – In fact most of our team ride actively both street & dirt.

What if I need a new part, how does that work?
a) We can handle most cases on the spot (basic tuning, brake installations/repair, etc...) but in some cases a repair may not be possible due to a specialty part. Our staff can assist in your part order and reschedule.

How long does basic servicing a bike take?
a) Most motorcyles (or scooters) take about 2 - 2.5 hours.

Do you work on 3 or 4 wheel off road vehicles (ATC)?
a) Yes - All of them!

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Boats and Watercrafts:

What type of boats do you service (Water ski boat or a commercial fishing boats)?
a) All gas or diesels powered watercraft.

What if I need a new part, how does that work?
a) We can handle most cases on the spot (basic tuning and parts repalcments items installations/repair, etc...) but in some cases a repair may not be possible due to a specialty part. Our staff can assist in ordering the correct part, ordering and retriving all need items.

How long does basic servicing a boat/watercraft take?
a) About 3-4 hours

Do you work on sailboats?
a) Yes - Diesel and Gas

Do you provide cosmetic repairs or any type of fiberglass type work?
a) No.

Can you work on a boat that is in a slip/harbor or does it need to be out of the water?
a) We work on boats in or out of the water at the slip or in the ship yard.

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Testimonials

You guys were great...showed up on time, did the work in under an hour and got me back on the road. No Tow-truck, no need to find a ride. Thanks Again,

Mike - San Francisco, CA







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